Within the coming weeks, CDA Software will be upgrading all of our customers (Free of charge) to RTI Webjobs. What is RTI and what is Webjobs? Continue reading to learn more.
RTI stands for Real-Time Integration. RTI is used with Service Power & Service Bench, as well as many more providers that we support. Having RTI integration allows dispatches to automatically populate into CDA. RTI also allows important information to be communicated back to providers so they don't have to phone you for updates. These are just a few examples of what RTI does.
Currently, in order for RTI to function correctly, your company must run an application(s) within your organization to send/receive information from RTI providers. Moving forward this function will now be hosted in the CDA Cloud infrastructure.
What you can expect in the coming weeks and months? Soon a representative from CDA Software will contact you to migrate you from an onsite RTI service to a cloud-hosted RTI service.
A popular question asked is "how long will this migration take?" We will only need about 2-5 minutes of your time to configure and complete the migration process.